Q1. What materials are used in Trenzo wallets?
Trenzo wallets are crafted from premium full-grain leather — the finest grade of leather known for its exceptional durability, luxurious feel, and rich texture that ages beautifully.
Q2. Are Trenzo wallets RFID protected?
Yes. All Trenzo wallets are equipped with advanced RFID-blocking technology to prevent unauthorized scanning of your cards.
Q3. Do Trenzo wallets include a cardholder?
Yes. Our Trenzo Pulse Series features an integrated aluminum pop-up cardholder that allows smooth one-click card access while securely holding up to 5 cards in place.
Q4. How secure is the wallet closure?
Trenzo Pulse wallets feature a strong magnetic closure that keeps your wallet elegantly shut, while offering quick access when needed—designed for both style and security.
Q5. Do Trenzo wallets have built-in tracking?
No. Tracking is not built-in. However, you can purchase the Trenzo iFINDER smart tracker separately for seamless location tracking via Apple Find My.
Q6. What is the Trenzo iFINDER?
The iFINDER is a credit-card-sized smart tracker designed to fit inside your wallet. It connects with your iPhone using Apple’s Find My network, helping you locate your wallet anytime, anywhere.
Q7. Is iFINDER rechargeable?
Yes. The iFINDER supports USB charging and provides long-lasting performance on a single charge.
Q8. Is it waterproof?
It is splash-resistant, but we recommend avoiding full water contact for optimal performance.
Q9. Can it be used for other items?
Yes. You can use iFINDER with bags, purses, or any item you want to keep track of.
Q10. Do you offer home delivery?
Yes, we offer nationwide home delivery through reliable courier partners.
Q11. What’s the estimated delivery time?
Orders are usually delivered within 2–4 business days, depending on your location.
Q12. Will I receive a tracking link?
Absolutely. We’ll share a tracking link via SMS or email as soon as your order is dispatched.
Q13. Are Trenzo products under warranty?
Leather Wallets: 3-Year Limited Warranty
iFINDER Tracker: 1-Year Guarantee
Q14. What is your return policy?
Returns are accepted within 7 days of delivery, provided the product is unused and in its original condition. Visit our Returns Page for details.
Q15. How do I maintain my leather wallet?
Clean with a soft cloth and apply leather conditioner occasionally. Avoid water, prolonged sunlight, and high heat.
Q16. Can I wash the wallet?
No. Do not wash. Only use leather-safe products to clean and maintain it.
We're always here to assist.
📞 Call/WhatsApp: 01705410149
📧 Email: support@trenzobd.shop
💬 Live Chat: Available on our website
🕐 Support Hours: Saturday–Thursday, 10:00 AM – 7:00 PM